- Need Identification
- Initial Response and Scoping (Business Need, Timelines, Workforce)
- Technical Scoping (Business Need, Learning Expectations, Technology)
- Spec Finalization (Mentor Fit, Content Finalization, Delivery Model, Customization)
- Quality (Model, Sla & Governance, Training Effectiveness, Learning Objective)
- Ecosystem (Logistics, Infrastructure, Delivery Tools)
- Technology (Hardware, Software, Setup)
- Trainer (Fitment to Ojectives, In-Class, Participant Engagement, Effectiveness)
- In-Session (Learning Objective Compatibility, Engagement Effectiveness, Agility)
- Post Session (Effectiveness Measures, Assessments, Tools, Post Service Communication)